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Eero (wifi)
eero is a line of wireless mesh networking systems developed by eero LLC, a wholly owned subsidiary of Amazon. eero aims to enhance home Wi-Fi coverage through the use of multiple interconnected wireless nodes. eero systems automatically route connected devices between nodes depending on signal strength.[2] The first generation eero product was released in February 2016, and since then, several generations have been released. HistoryThe original eero system was officially announced on February 23, 2016, and made available for purchase on the same day.[3] The first generation eero router was the pitched as the world's first home Wi-Fi system. It features 802.11ac (Wi-Fi 5) connectivity with 2.4 GHz and 5 GHz bands, 2x2 MIMO antennas, and beamforming support. Each first generation eero node offers a range of 1,000 square feet, and the nodes were designed to wirelessly connect to each other, forming an expandable mesh network capable of providing coverage to entire homes.[4] The original eero stopped receiving guaranteed feature and security updates on September 30, 2022, making it the only eero model that currently doesn't receive guaranteed software updates.[5] Software and serviceseeroOSeero devices run eeroOS, the company's proprietary operating system. eeros regularly receives OTA updates to improve performance, introduce new features, and enhance security.[6] Users can manually update eeroOS from the eero app, which is the sole method of facilitating the setup, management, and monitoring of eero mesh Wi-Fi systems.[7] eero appThe eero app is a mobile application designed to facilitate the setup, management, and monitoring of eero mesh Wi-Fi systems. It is available for iOS and Android devices. Key features of the eero app include guided network setup, real-time monitoring of the internet connection and eero nodes, and the ability to add or remove devices to expand or modify the network as needed.[8] eero Pluseero Plus (formerly known as eero Secure) is a subscription service offered by eero that provides advanced networking and security features to subscribers' eero networks.[9] Some eero Plus features include:
Enables detailed tracking of network data usage, providing real-time insights into upload and download activity.
Configures the eero network to automatically connect to a nearby mobile hotspot or external Wi-Fi network as a fallback in the event that the eero system's primary connection fails. The eero system will remain connected to the fallback network until the issue with the primary connection is resolved.
eero Plus features a DNS-level ad blocker that automatically filters out most types of ads across the subscriber's eero networks.
The eero Plus advanced security suite offers active threat protection to guard against viruses, spyware, trojans, and phishing attacks. It continuously monitors for potential threats and blocks them as needed to protect connected devices. eero for Service ProvidersIn November 2020, eero began collaborating with internet service providers (ISPs) to integrate its mesh Wi-Fi systems into their service offerings. ISPs can deploy and manage eero systems via eero for Service Providers, a suite of hardware and software tools.[10] Some of the tools offered by eero for Service Providers include: eero InsightProvides ISPs with real-time insights into customer networks. It includes tools such as network topology views, historical speed tests, bandwidth usage analytics, RF diagnostics, alerts, audit logs, outage detection, fleet analysis, and network health assessments. These capabilities aim to enable ISPs to proactively identify and address potential issues, reducing troubleshooting time and improving customer satisfaction.[11] eero Secure deploymenteero for Service Providers allows ISPs to deploy the eero Plus subscription service with eero Wi-Fi systems. eero has stated that deploying eero Secure with the company's devices has led to a 40% increase in ISP customer retention.[11] Co-branded appCustomers are able to self-install ISP-provided eero systems using a co-branded eero app, which displays the ISP's branding along with eero's. This feature indicates the provider of the broadband service within the user-facing app.[12] eero for Businesseero for Business is a Wi-Fi solution, designed specifically for small businesses, that utilizes eero's hardware with software features intended to meet business needs. It's designed to support businesses with up to 100 connected devices, up to 50 employees, and spaces up to 7,500 square feet.[13][14] Key features of eero for Business include[14][15] Multi SSIDEnables the creation of up to four separate SSIDs to segregate traffic for customers, business-critical operations, point-of-sale systems, and IoT devices, enhancing security and network management. Captive portalAllows businesses to customize a branded captive portal, allowing guests to accept terms of service before accessing the network, providing a professional touchpoint and an opportunity to communicate policies or promotions. Bandwidth limitAllows for network performance management by allocating specific bandwidth limits to different SSIDs, ensuring critical business operations maintain necessary speeds while preventing any single user or device from consuming excessive bandwidth. Internet BackupAutomatic failover to a backup internet connection in case of primary service disruption, minimizing downtime and its associated impacts. Advanced securityIncludes features like malware and phishing threat blocking, ad blocking, content filtering, and connected device security for both business and customer data. Historical dataAllows businesses to access historical network performance data to monitor usage patterns, identify potential issues, and make informed decisions about network management and capacity planning. Hardware specifications
ReceptionMedia websites such as CNET and The Verge praised eero's hardware design, ease of use, and Amazon Alexa integration, but criticized its price, missing specialized network features, and the decision to require users to subscribe to eero Plus to access advanced features.[16][17] References
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